Country-Wide Auto Insurance Review (2024)

For those seeking auto insurance rates in the New York City area, a review of Country-Wide Insurance Company follows.

Country-Wide Insurance Company was founded in New York City in 1963.

Since all of the Country-Wide Insurance agents, customer service representatives, underwriters, and adjusters all live and work in the New York City metropolitan area and its contiguous suburbs, they have a special understanding of city living.

Country-Wide consists of more than 500 independent brokers who provide auto insurance, diversified specialty insurance, and financial products to almost every neighborhood in New York City as well as Long Island and Westchester County.

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What You Should Know About Country-wide Insurance Company

Country-Wide Insurance Company is made up of many independent brokerages that provide auto insurance.

Customers can call or simply visit the business website. The website includes a convenient broker locator that uses a zip code search to find a broker in any particular neighborhood.

The website also features a contact form that a customer can use to submit questions or concerns about the business or any of its workers online.

Once a potential customer has located a nearby Country-Wide Insurance broker, they will be able to request a quote for personal auto coverage, business vehicle protection, commercial coverage, or a trucking policy.

Country-Wide Insurance prides itself on its commitment to face-to-face service, too, so you don’t have to rely on technology. If you prefer, you can go speak with a broker in person to get a quote, make a payment, or file a claim.

How Do You File a Claim With Country-Wide Insurance?

If a customer is involved in an accident or if the insured vehicle sustains non-collision damage such as vandalism, they can file a claim online, or call Country-Wide at 212-344-8700.

The Country-Wide website contains a list of frequently asked questions regarding claims such as what to do to begin the claims process and how to obtain the police report from the accident. This is a great resource that helps take away some of the stress that comes along with filing a claim.

After an accident, it is important for the claimant to gather as much information as possible about the other involved driver.

This includes the name, address, insurance company name, address, and policy number, and also the vehicle’s license number and the make, model, and year of the car.

If possible, the claimant should take photos of the vehicle damage.

The police should be called since a police report will be required in order to speed up the claims process. Country-Wide’s website also allows claimants and brokers to track the progress of the claims procedure online.

Does Country-Wide Have Good Customer Service?

In the last twenty years, Country-Wide has grown from 35 employees to more than 300, but the family-owned company has maintained its sense of community and commitment to its highly trained staff.

The company policy of providing face-to-face service has made the Country-Wide brand name very well known in the area.

Its 500 broker offices offer a wide geographic footprint and represent countless relationships within the insurance industry. It’s these relationships that contribute to Country-Wide’s value-added benefits for customers.

Customers who want to make an electronic payment online can use the website’s make a payment tab to take care of their insurance premium.

The Country-Wide website also offers helpful information for its customers. Frequently asked questions about the claims process as well as detailed instructions on how to make online payments are available for customers who might not be familiar with taking care of their auto insurance policy needs online.

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