Columbia Auto Insurance Review (2024)

Columbia Insurance Group was founded in 1874 and is a company that sells types of auto insurance, homeowners insurance, umbrella insurance, commercial, and farm policies.

Like most small auto insurance companies, Columbia auto insurance reviews customer eligibility through its online quote system. However, we’ll ride through what you could pay the Columbia car insurance company in our extensive review.

If you want to get Columbia car insurance quotes before you read the Columbia auto insurance review, enter your ZIP code above and start comparing auto insurance rates today!

What You Should Know About Columbia Mutual Insurance Company

Columbia Insurance Group was founded in the Midwest in Columbia, Missouri. According to the company, some neighbors got together and formed the company because they had too few insurance options in their area against fire and windstorms.

The first company was called Home Mutual Insurance Company in Missouri. Today, Columbia Insurance Group has five companies under their umbrella.

These companies are:

• Association Casualty Insurance Company
• Citizens Mutual Insurance Company
• Columbia Mutual Insurance Company
• Columbia National Insurance Company
• Georgia Causality & Surety Company

You may have asked, “How can I auto insurance companies near me?” Start by using our FREE comparison tool! Enter your ZIP code to begin comparing affordable auto insurance!

Where are Columbia Auto Insurance Group Agents Located?

Independent auto insurance agents sell Columbia Insurance in the 30 states that their products are available. Columbia takes its relationship with the independent agents who sell their products very seriously because they want their customers to be happy as well.

There is a tool on their website to help you find an agent in your area. This tool only requires you to enter your ZIP code, and this does the rest.

What are the Columbia Auto Insurance Group Locations?

You’ll find that Columbia has five branch offices, one for each of their insurance companies listed above.

Here is a list of their locations as well as how to contact each of these companies by their Columbia Auto Insurance phone number:

Columbia Insurance Atlanta Branch Office
4370 Peachtree Road NE, Suite 200
Atlanta, GA 30319
404-442-1100

Columbia Austin Branch Office
3420 Executive Center Drive, Suite 200
Austin, TX 78731
512-345-7500

Columbia Insurance Branch Office – Home Office
2102 White Gate Drive
Post Office Box 618
Columbia, MO 65205
573-474-6193

Columbia Insurance Omaha Branch Office
10820 Harney Street
Omaha, NE 68154
402-330-5600

Columbia Insurance Salina Branch Office
124 Iowa Avenue
Post Office Box 2180
Salina, KS 67402
785-825-5531

How to File Columbia Auto Insurance Group Claims

If you are looking for an easy way to file a claim via Columbia Insurance Group, you can go to the website at https://www.colinsgrp.com/site/claims (formerly https://www.columbiainsurancegroup.com/) and click “Find A Claims Service Center.”

Watch this short video on Columbia Insurance Group’s explanation of insurance claims.

They have 24-hour claims services available so you can get a prompt response.

There is a working Columbia Auto Insurance Co. phone number, which you can reach at 1-800-877-3579 Ext. 1860.

Your best bet will be to contact your independent agent rather than attempting to contact Columbia directly.

Although going through an independent agent can take a little longer, you can at least know that the issue is being dealt with by a professional.

How to Get Columbia Auto Insurance Group Quotes

Unfortunately, you will not be able to get any quotes directly from the Columbia Insurance Group to find affordable Columbia car insurance. They do not offer a quote tool or even a get a quote option for any of their products.

They are quite upfront about the fact that if you want more information on their products that you will need to speak with your independent agent.

The good news here is that your independent agent will compare rates between several companies to provide you with cheap auto insurance rates, which may not come from Columbia at all.

According to their website, you can make payments online at this address:

Columbia Insurance Group PO BOX 801726

Kansas City MO 64180-1726

What Careers does Columbia Auto Insurance Group Offer?

Columbia Insurance Group does not currently have any open jobs at any of their branches. As mentioned above, because they use independent agents, there will not be an opportunity to work for the Columbia Insurance Group as an agent.

Companies like this, when they are hiring, typically hire for positions such as claims representative, policy writers, accountants, and so on. If you want to sell their insurance products, you will have to do so as an independent agent.

For the men and women who work for Columbia Insurance Group, they do offer a variety of benefits. These benefits include:

• 401(k) retirement/savings plan
• Flexible work schedule
• Business casual dress policy
• Paid vacation and sick leave
• Paid holidays
• An interest-free computer loan program
• Medical/Dental insurance
• VSP vision plan
• Flexible spending account
• Group term life insurance
• Long term disability insurance
• Paid personal days
• Annual employee health screening

Columbia is an at-will employment company, which means that it doesn’t work within a union and has the right to hire or fire at their discretion without any recourse from the employees.

Columbia Mutual Insurance Company Insurance Coverage Options

Columbia auto insurance happens to carry liability, collision, and comprehensive coverage options. You can receive discounts also on your Columbia car insurance rates. However, the base auto insurance rate reported by the NAIC may be cheaper or more expensive when you get a Columbia Insurance Company quote.

Factors that determine auto insurance can increase your Columbia auto insurance quote and rates. Discounts, however, can decrease your policy price when you buy Columbia car insurance. Customers who have good credit will likely pay the least.

According to the Federal Trade Commission, consumers with good credit pose less risk for companies and receive lower prices from businesses like auto insurance companies.

Columbia Mutual Insurance Company Insurance Rates Breakdown

Here are the national average projections of auto insurance coverage from NAIC’s research.

Average Auto Insurance Rates by Coverage Type

Liability is the most expensive when compared to comprehensive and collision auto insurance, while full coverage is all coverage combined. Sometimes you’ll see full coverage labeled as combined.