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Imperial Auto Insurance Review (2024)

Imperial Fire & Casualty is based in LA and has offices in TX and FL. Save up to 20% on auto insurance by comparing quotes and coverage online.

UPDATED: Feb 7, 2024Fact Checked
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Written by:

Rachel Bodine

Feature Writer

Rachel Bodine graduated from college with a BA in English. She has since worked as a Feature Writer in the insurance industry and gained a deep knowledge of state and countrywide insurance laws and rates. Her research and writing focus on helping readers understand their insurance coverage and how to find savings. Her expert advice on insurance has been featured on sites like PhotoEnforced, All...

Full Bio →
Written by Rachel Bodine

Feature Writer

Reviewed by:

Daniel Walker

Licensed Auto Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Full Bio →
Reviewed by Daniel Walker

Licensed Auto Insurance Agent

UPDATED: Feb 7, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Feb 7, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

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UPDATED: Feb 7, 2024Fact Checked
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Imperial Fire & Casualty Insurance

Average Monthly Rate For Good Drivers

$81

A.M. Best Rating:

A+

Complaint Level:

Low

Pros

  • Imperial Fire & Casualty Insurance provides auto coverage for individuals and businesses
  • Imperial Fire & Casualty Insurance also offers personal property and flood policies
  • Imperial Fire & Casualty Insurance sells its products through the use of independent agents

Cons

  • None to mention
[su_box title="Things to Remember..." style="default”]
  • Imperial Fire & Casualty Insurance provides auto coverage for individuals and businesses
  • Imperial Fire & Casualty Insurance also offers personal property and flood policies
  • Imperial Fire & Casualty Insurance sells its products through the use of independent agents
[/su_box] Imperial Fire & Casualty Insurance Company is based in Louisiana. Imperial focuses on the auto insurance needs of individuals and businesses. In addition, Imperial underwrites personal property and flood policies. Imperial Fire & Casualty Insurance Company has regional office locations in Dallas, Texas, and Miami, Florida. The company's claims office is located in Bossier City, Louisiana. If you’re thinking about comparing auto insurance quotes, don’t hesitate. Enter your zip code to request auto insurance quotes!

Imperial Fire & Casualty Insurance Company is based in Louisiana.

Imperial focuses on the auto insurance needs of individuals and businesses. In addition, Imperial underwrites personal property and flood policies.

Imperial Fire & Casualty Insurance Company has regional office locations in Dallas, Texas, and Miami, Florida. The company’s claims office is located in Bossier City, Louisiana.

If you’re thinking about comparing auto insurance quotes, don’t hesitate. Enter your zip code to request auto insurance quotes!

What You Should Know About Imperial Fire and Casualty

According to the company website, Imperial Fire & Casualty Insurance Company values the opportunity to provide fast and friendly customer service.

If customers desire, they may contact the customer or claims service by email.

Read More: Best Auto Insurance Companies

The company offers a variety of car insurance products and services to suit the needs of standard and nonstandard or high-risk drivers.

Customers with good credit may qualify for lower premium rates. Drivers with less than perfect credit may select coverage plans that don’t rely on credit scoring factors.

If desired, customers may elect to pay premiums on a monthly, quarterly, or annual payment plan. Clients may also pay premiums with a credit card or via an electronic payment portal.

Prior to choosing a new provider, you can contact your state’s department of insurance to learn about that company’s history of customer complaints. You will be able to see all of the complaint details and you may even be able to see how each complaint was resolved.

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Who Are Imperial Fire & Casualty Insurance’s Agents?

Imperial Fire & Casualty Insurance Company utilizes an independent broker and agent network.

The company’s products and services are represented by agents in Texas, Louisiana, Oklahoma, Florida, Arizona, and Arkansas.

Independent brokerages and agents may contact Imperial Fire & Casualty Insurance Company through the company’s website.

Customers holding Imperial Fire & Casualty policies are encouraged to contact their agent for customer service assistance.

The company also employs a marketing manager to interact with the company’s marketing representative network. You can find information about headquarters and regional office-based positions on its website. The company hires full-time product managers for personal auto lines for its regional offices.

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Imperial Fire and Casualty Insurance Coverage Options

Drivers may purchase a portfolio of auto services from Imperial Insurance including:

  • Liability
  • Personal injury protection (PIP)
  • Medical payments, collision
  • Uninsured/underinsurance motorist
  • Rental and towing
  • GAP insurance

If desired, customers may elect to pay premiums on a monthly, quarterly, or annual payment plan. Clients may also pay premiums with a credit card or via an electronic payment portal.

Does Imperial Insurance Offer Commercial Coverage?

Customers in the state of Louisiana may purchase commercial auto and vehicle policies from this provider.

Client companies must operate vehicles within a 300-mile radius. The gross weight per vehicle insured is up to 20,000 pounds.

Customers may elect to receive direct bills from Imperial Fire & Casualty for commercial coverage.

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Frequently Asked Questions

What is Imperial Auto Insurance?

Imperial Auto Insurance is an insurance company that offers auto insurance coverage to drivers. They provide various insurance products and services designed to protect vehicles and drivers from potential risks and accidents on the road.

What types of auto insurance coverage does Imperial Auto Insurance offer?

Imperial Auto Insurance offers a range of auto insurance coverage options. These typically include liability coverage, which helps protect you financially if you are responsible for causing injuries or property damage in an accident. They may also offer collision coverage, comprehensive coverage, uninsured/underinsured motorist coverage, and additional coverage options to meet your specific needs.

How can I obtain a quote for Imperial Auto Insurance?

To obtain a quote for Imperial Auto Insurance, you can visit their official website or contact their customer service directly. They will typically require information such as your personal details, vehicle information, driving history, and coverage preferences to provide an accurate quote. You may also have the option to request a quote online by entering relevant details.

Does Imperial Auto Insurance offer any discounts on auto insurance premiums?

Imperial Auto Insurance may offer various discounts to help policyholders save on their premiums. These discounts can include safe driver discounts, discounts for bundling multiple policies, discounts for having certain safety features in your vehicle, and discounts for being a loyal customer. The availability of discounts may vary based on your location and specific policy.

How do I file a claim with Imperial Auto Insurance?

If you need to file a claim with Imperial Auto Insurance, you should contact their claims department as soon as possible. They will guide you through the claims process, provide the necessary forms, and assist you in documenting the incident. It’s important to report the accident or incident promptly and provide accurate information to ensure a smooth claims process.

Can I manage my Imperial Auto Insurance policy online?

Yes, Imperial Auto Insurance typically offers online policy management options. Through their website or mobile app, you can access your policy details, make premium payments, view and update your coverage, and manage other aspects of your policy. Online account management provides convenience and flexibility for policyholders.

Can I customize my coverage with Imperial Auto Insurance?

Imperial Auto Insurance often allows policyholders to customize their coverage to suit their specific needs. You may have the option to select different coverage limits, add endorsements or specialized coverage, and tailor the policy to your individual requirements. However, the available customization options may depend on your location and policy type.

Can I cancel my Imperial Auto Insurance policy?

Yes, you can cancel your Imperial Auto Insurance policy. The specific cancellation process and any associated fees or penalties may vary depending on your insurance company and policy terms. It’s advisable to review your policy documents or contact Imperial Auto Insurance directly to understand the specific cancellation procedures and any potential financial implications.

Written by:

Rachel Bodine

Feature Writer

Rachel Bodine graduated from college with a BA in English. She has since worked as a Feature Writer in the insurance industry and gained a deep knowledge of state and countrywide insurance laws and rates. Her research and writing focus on helping readers understand their insurance coverage and how to find savings. Her expert advice on insurance has been featured on sites like PhotoEnforced, All...

Full Bio →
Written by Rachel Bodine

Feature Writer

Reviewed by:

Daniel Walker

Licensed Auto Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Full Bio →
Reviewed by Daniel Walker

Licensed Auto Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Imperial Fire And Casualty

3.09 (10 reviews)
1
November 6, 2023

Bad_company

Bad service

Horrible experience from beginning to end. Had a hail damage claim on my truck and my wife's suv and it's like I had to hold their hand and tell them what to do and I had to make every call. Never got a call from them at all. I had to make the call every time. They just added my grown kids to my policy without my knowledge and tripled my amount and just took it out of my account. Had to fight them to get money back and the kids I speak of are gro...
Horrible experience from beginning to end. Had a hail damage claim on my truck and my wife's suv and it's like I had to hold their hand and tell them what to do and I had to make every call. Never got a call from them at all. I had to make the call every time. They just added my grown kids to my policy without my knowledge and tripled my amount and just took it out of my account. Had to fight them to get money back and the kids I speak of are grown and live on their own with their own policies. I had to send them thier insurance info to get them removed off of my policy. Now they just did it again with another one of my kids that had his own policy and his own place. I'm done!!!! Canceled my policies today and went with progressive!!!! This company is a joke!!!!!
Read More
4
May 3, 2020

Keith33rks

Quick easy same day service

I was very pleased, the agent was very kind and knowledgeable and he made it very easy for me to get get insurance on Saturday. He also had a mask on to lessen the chances of spreading the coronavirus
5
July 8, 2017

spooky

great company

they are great and very easy to work with. i was recommend by family and very happy that i was i love this company
1
February 10, 2016

Abdul fiorani

Imperial review

The worst customer service ever! Unprofessional people working and the rudest individuals I have ever met. Will be seeing me shortly in court.
1
June 1, 2012

justin Todd

Imperial review

They have the worst customer service ever. Very rude.
1
April 8, 2012

Greg Baldwin

Imperial review

I was stopped in traffic and rear ended by a lady with imperial insurance. Imperial's claims specialists were very short and unprofessional. Imperial refused to pay and it was clearly their fault. My insurnace company is going after imperial to get their money and refund my deductible. I know I will get covered in the end but it should not take several months and dealing with rude people for something so clear cut.
1
December 19, 2011

Victoria

Imperial review

Went into the office on the corner of E. Market n Sherwood st to make a payment for my brothers insurance and I sure didn't like the customer service. as I was waiting about 40 mins about 4 people walk in out of those people 2 walked out n as I was waiting instead of the lady in charge helping the people. she was attending all I was hearing her asking about a family member going into surgery n asking about her kids know that she had people wait...
Went into the office on the corner of E. Market n Sherwood st to make a payment for my brothers insurance and I sure didn't like the customer service. as I was waiting about 40 mins about 4 people walk in out of those people 2 walked out n as I was waiting instead of the lady in charge helping the people. she was attending all I was hearing her asking about a family member going into surgery n asking about her kids know that she had people waiting for more than 1 hour which I think everyone time is valuable and there is no reason for anyone just making a simple payment having to wait more than an hour thank God I don't have my insurance at an office where people just don't take peoples time seriously
Read More
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